We're Here to Help
Keeping your automation running is our first priority. dds is able to minimize your downtime with our first-hand knowledge, understanding of the equipment and technical support expertise. We offer the following services:
email support@ddsamdi.com
Remote Support
The skill to troubleshoot and resolve issues remotely has a huge impact on our ability to reduce downtime for our customers. Using online remote monitoring and diagnostics makes it possible to work through problems in a fraction of the time and cost, at any time of the day.
Onsite Service
Troubleshooting and solving issues, performing required maintenance, or providing hands on training; our team of experienced technicians are available to support our equipment in the field.
Documentation
Our equipment is shipped with a comprehensive documentation package that contains safety guidelines, preventative maintenance schedules, spare part listings, technical drawings and detailed operating instructions.