We're Here to Help

Keeping your automation running is our first priority. dds is able to minimize your downtime with our first-hand knowledge, understanding of the equipment, spare and replacement part offerings, and technical support expertise. We offer the following services:

email support@ddsamdi.com

Remote Support

The skill to troubleshoot and resolve issues remotely has a huge impact on our ability to reduce downtime for our customers. Using online remote monitoring and diagnostics makes it possible to work through problems in a fraction of the time and cost.

Onsite Service

Troubleshooting and solving issues, performing required maintenance, or providing hands-on training; our team of experienced technicians are available to support our equipment in the field.

Documentation

Our equipment is shipped with a comprehensive documentation package that contains safety guidelines, preventative maintenance schedules, spare part listings, technical drawings and detailed operating instructions.

Spare Parts

All the parts required to keep your automation up and running can be purchased directly from dds. From complete replacement assemblies to single items, dds will ensure that your parts are delivered in a timely manner.